James Stern Counselling

Frequently Asked Questions

What will a session cost and how long will it last?

Face to face or telephone counselling sessions both cost £70 per one-hour session for individuals, or £87 per one and a quarter hour session (couple counselling). Sessions booked and paid for two days in advance are £65 and £82 respectively (re-scheduling and cancellation restrictions apply). Sessions missed without prior notification are chargeable in full, as are expenses incurred in pursuing unpaid debts.

What about confidentiality?

All matters you discuss with me are in the strictest confidence. I follow the British Association for Counselling and Psychotherapy code of ethics and confidentiality.

When can I book my session and will I have to wait?

Sessions can be arranged for weekdays, I work weekdays (Monday to Friday) and weekday evenings up to until a latest start time of 9pm. Weekend sessions may sometimes be available can also be made available. It is usually possible to make an arrangement for an appointment without the need for there to be any significant waiting period or delay.

How can I get in touch to discuss my needs or arrange a session?

You can call me between 8am and 10pm, 7 days a week on 07989951693, or email me by clicking the link on the 'Contact Me' page anytime. 

How do I get to my session?

My psychotherapy and counselling practice in Leicester is  located approximately two miles south of Leicester city centre, close to bus routes and with on street parking available

Counselling takes place in a ground floor sitting room of my home, with no flights of steps involved - at present however I cannot offer ground floor toilet facilities. Unrestricted parking is readily available at all times.


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